**Refund and Return Policy**

At Modafine.com, we want you to be fully satisfied with your purchase. If you're not completely happy, we're here to help!

**Returns:**
- We accept returns within **4 days** of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- To initiate a return, please contact us at **contact@modafine.com** with your order number and the reason for the return. We will provide you with return instructions.

**Non-Returnable Items:**
- Items on sale or discounted, personalized items, and gift cards are non-returnable.
- Swimwear, lingerie, and accessories cannot be returned due to hygiene reasons.

**Refunds:**
- Once we receive your returned item, we will inspect it and notify you that we have received the return.
- If your return is approved, we will process a refund to your original payment method. Please note that the refund may take up to **10 business days** to reflect in your account, depending on your payment provider.

**Exchanges:**
- If you wish to exchange an item for a different size or color, we recommend placing a new order for the preferred item and returning the original one.
- Please follow the return process outlined above and include a note with your order number and exchange request.

**Shipping Costs for Returns:**
- Customers are responsible for return shipping costs unless the item was defective or the wrong item was sent.
- We recommend using a tracked shipping service to ensure that your return is received safely. Modafine.com is not responsible for lost or damaged return shipments.

**Damaged or Defective Items:**
- If you receive an item that is defective or damaged, please contact us within **7 days** of receipt, and we will offer a full refund or replacement. You may be asked to provide photos of the damage to assist with the process.

**Late or Missing Refunds:**
- If you haven’t received a refund within the specified timeframe, please first check your bank account.
- Then, contact your credit card company or bank, as it may take some time before your refund is officially posted.
- If you've done all of this and still have not received your refund, please contact us at **contact@modafine.com**.